Xmas and New Year Arrangements

Xmas and New Year Arrangements

23rd December 2025

The Bureau closes Wednesday 24th December and re-opens for normal service on Monday 5th January.

While we are closed, online advice from Citizens Advice Scotland is available here Citizens Advice

If you are thinking about claiming Universal Credit for the first time our Help to Claim service is open:

Thurs 24th Dec 8am-5pm

Mon / Tues 29th /30th Dec 8am – 6pm

Wed 31st Dec 8am-5pm

Contact Help to Claim online Help to claim | Citizens Advice Scotland or call 0800 0232581

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Local Services from Aberdeenshire Council

All Council offices and customer telephone lines are closed 25th & 26th Dec and 1st & 2nd Jan.

In the event of an emergency, an out of hours emergency service is available 5pm to 8.45am for:

Housing Repairs 03456 08 12 03

Emergency housing repairs - Aberdeenshire Council

Homelessness 03456 08 12 06 

Help if you are homeless - Aberdeenshire Council

Social Work 03456 08 12 06

Unplanned or urgent care at home - Aberdeenshire Council

Adult protection and support - Aberdeenshire Council

Vulnerable children and families - Aberdeenshire Council